Volkswagen Recalls Several Models With Software That Does Not Warn of Key Left in Ignition

the instrument cluster software was coded incorrectly

Volkswagen Recalls Several Models With Software That Does Not Warn of Key Left in Ignition
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December 11, 2018

Volkswagen is recalling 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open.

What's the problem?

Due to a software error, vehicles that operate with a traditional key do not have an audible warning that the key is still in the ignition when the driver's door is opened. The software installed in the instrument cluster of these vehicles is not coded correctly to recognize the traditional key.

If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

What happens next?

Volkswagen will notify owners and dealers will reprogram the instrument cluster free of charge with software appropriate for a traditional key. The recall is expected to begin January 18, 2019.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.