Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard

The company has received three reports of the power supply units overheating or catching fire

Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard
Image: NCCC
December 28, 2016

Zebra technologies has recently issued a recall of certain power supply units used in thermal printers. The recalled power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.

This recall involves 166,000 power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels.

The affected power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3.

The Zebra logo or FSP North America logo, date code, and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall. See the full list here.

The company has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space.

No injuries have been reported, to date.

The recalled power supply units were sold via direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource, and Wynit Distribution LLC to businesses, hospitals, and end-users nationwide from July 2010 through June 2012 for between $400 and $4,750 with Zebra printers and for about $11 as an aftermarket accessory.

Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.

For additional information, contact Zebra at 800-658-3795.