Consumer News Archive - September 2017

We're committed to providing the latest and best news and information in order to help you become a better, more informed consumer.

Whether it's a safety recall affecting your vehicle, a recall for a product in your home, or a new scam that's making the rounds, we feature it here.

Don't forget to sign up for the weekly Consumer Connections newsletter before you leave for these and other stories delivered right to your inbox!

View All News for the Current Month

September 2017

shopping cart

Consumer Confidence Falters Slightly in September, Though Remains Near 16-Year High

After improving marginally in August, U.S. consumer confidence declined slightly in September. The Conference Board's Consumer Confidence Index fell to 119.8.

Saber gas grill

Recalled Saber Gas Grills and Liquid Propane Regulators Pose Fire and Burn Hazards

Saber Grills is recalling 26,500 gas grills and liquid propane regulators. The liquid propane regulator can allow gas to flow at a higher pressure than intended.


Risk of Listeria Contamination Prompts Recall of King Soopers Chicken Salad Sandwiches

King Soopers is recalling chicken salad sandwiches that were sold at King Soopers and City Market stores located in Colorado, Utah, New Mexico, and Wyoming.

Ram truck

Chrysler Issues Recall for More Than 443,000 Ram Trucks at Risk of Coolant Leak, Fire

Chrysler is recalling 443,712 model year 2013-2017 Ram trucks with water pumps that could leak coolant. A coolant leak could lead to a vehicle fire.

office supplies

Office Supply Telemarketers Will Pay $7 Million for Deceiving Consumers

The FTC charged with defendants with tricking child care centers, schools, and police and fire departments into paying for office supply products they never ordered.

recall alert

Fireworks Over America Recalls Fireworks That Pose Burn, Fire, and Impact Hazards

Fireworks Over America has issued an urgent safety recall affecting more than 13,000 Serious Spinout fireworks. The lit firework can tip over and fire shells.

 Waterfront Bistro Tartar Sauce

Recalled Tartar Sauce Contains Egg That May Not Be Listed on the Product’s Label

Silver Spring is voluntarily recalling Waterfront Bistro Tartar Sauce because there is a chance an incorrect back label was attached to the product.

hurricane winds

U.S. Department of Justice Announces Department-Wide Response to Disaster Fraud

The Justice Department has issued a memorandum providing department-wide guidance relating to the coordination, investigation, and prosecution of disaster fraud.

grandparent scam

Phony Grandchild Scam Continues to Target Senior Citizens Nationwide

In every version of this scam, the con artist uses a common technique—playing on the emotions of a potential victim, in this case a grandparent. Learn the warning signs!

John Deere tractor

John Deere Recalls 25,000 Lawn Tractors and Service Part Transmissions Due to Crash Hazard

John Deere is recalling 25,000 John Deere D105 lawn tractors. The transmission in the recalled tractors can fail, posing a crash hazard.

BMW motorcycle

BMW Issues Recall for 9,000 Motorcycles with Insufficiently Visible Turn Signals

BMW is recalling certain accessory turn signals manufactured for BMW motorcycles. The turn signals may be insufficiently visible to other drivers.

military uniform

FTC Launches Website Dedicated to New Military Task Force, Protecting Military Consumers

The FTC has launched a website for its new Military Task Force—aimed at identifying the needs of military consumers and developing initiatives to empower servicemembers.

J is for Jeep-brand jogging stroller

RECALL: Jogging Strollers Sold at Target and Walmart Pose Fall Hazard to Infants

A serious fall hazard has prompted the recall of around 28,000 J is for Jeep-brand cross-country all-terrain jogging strollers. The leg bracket can break.

Jeep Cherokee

More Than 22,000 Jeep Cherokee Vehicles Recalled Due to Manufacturing Error

Chrysler has issued a safety recall affecting more than 22,000 model year 2017-2018 Jeep Cherokee SUVs due to a manufacturing error.

airport luggage

How to Make Sure Your Luggage Goes Wherever You Go on Your Next Vacation

If you've ever lost a bag when flying, you know how frustrating it is trying to get it back. Follow these tips to help ensure that your bags go where you go.


Mazda Recalling Nearly 58,000 Mazda6 Vehicles to Repair Wiring Issue

Mazda is recalling nearly 58,000 model year 2015-2016 Mazda6 vehicles. Debris from manufacturing may damage the occupant classification system wiring.


As Investigation into Opioid Crisis Continues, NC Attorney General Demands Documents from Manufacturers and Distributors

An ongoing investigation aims to determine the role of opioid manufacturers and distributors in creating or prolonging the nationwide opioid epidemic.

Story Time bib and bootie set

Infant Bib and Bootie Sets That Pose Choking Hazard to Children Recalled

DEMDACO has issued a recall for 1,500 infant bib and bootie sets. Rattles sewn into the booties can detach, posing a choking hazard to children.

Death Wish Nitro Cold Brew

Botulism Risk Leads to Recall of Death Wish Nitro Cold Brew Coffee

Death Wish Coffee has initiated a recall for its 11-ounce Death Wish Nitro Cold Brew cans that could be comtaninated with the deadly toxin botulin.

fresh vegetables

Tips for the Safe Purchase, Preparation, and Consumption of Fresh Produce

Since fresh produce is often grown in uncontrolled environments, there is always a chance for contamination. Follow these tips to keep your food safe.

keys in door

Court Finds Defendants Lied to Consumers When Selling Legal Services for Mortgage Relief

A federal court has found that Jeremy Foti and Charles Marshall knowingly deceived consumers and illegally took more than $18 million from them.

installing a car seat

Child Passenger Safety Week in North Carolina Brings Awareness to Parents and Caregivers

Every day too many children ride in car seats that have been installed incorrectly, or are riding in the wrong car seats for their ages and sizes.

Dodge Durango

Recalled Dodge Durango Vehicles May Have Rear Axle Halfshafts That Are Too Short

Chrysler is recalling certain 2017 Dodge Durango vehicles. These vehicles may have been assembled with rear axle halfshafts that are too short.

Chrysler Pacifica

Chrysler Issues Recall for Nearly 48,000 Pacifica Minivans with Seat Belt Defect

Nearly 48,000 model year 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option are being recalled by the manufacturer.

car gear shifter

Parents Beware: The Dangers of Auto Rollaway

If you leave a child alone in a car, whether the engine is running or not, it doesn't take long for that child to unintentionally set the car in motion.

Recall Alert

Fall Hazard Prompts Recall of Folding Chairs Sold with Outdoor Patio Sets

Due to a potential fall hazard, Nantucket Distributing is recalling more than 45,000 folding chairs. The fabric seat on the chairs can tear during use.

2017 Ioniq Electric

Hyundai Recall Affects More Than 200 Ioniq Electric Vehicles

Hyundai has announced a recall affecting certain model year 2017 Ioniq Electric Vehicles. If coolant contacts the EPCU, a stall may result.

open laptop

Online Marketers Banned from Deceiving Shoppers, Will Pay $2.5 Million Penalty

A group of online marketers will pay more than $2.5 million to settle charges brought by the Federal Trade Commission (FTC) of deceiving consumers.

unsafe product

Lawn and Garden Light Decorations Recalled by Southwire Due to Fire Risk

A fire risk caused by light refraction has prompted Southwire to recall around 8,700 Moonrays mystic globe and snow globe lawn stake lights.

Honda Civic

Honda Recalls Vehicles with Incorrectly Installed Replacement Air Bag Inflators

Honda has issued a recall affecting about 650 vehicles that received replacement passenger frontal air bag inflators from a Honda dealer.

Ford Mustang

Ford Recalling F-150 and Mustang Vehicles Due to Serious Air Bag Defect

Ford is recalling model year 2017 Ford F-150 and Mustang vehicles. An air bag inflator rupture may result in metal fragments striking vehicle occupants.

North Carolina Vehicle Safety Inspection

North Carolina Vehicle Safety Inspection Checklist

The annual vehicle and emission inspection process in North Carolina can be a simple 30 minute inconvenience for most consumers, or a nightmare for others.

Scam Alert

Be on Alert for Scams in the Wake of the Equifax Data Breach

Consumers are urged to be on alert for scams that are popping up following the recent Equifax data breach—which impacted 143 million American consumers.

power lines

Scammers Continue to Target Utility Customers, Threatening Loss of Power

Consumers from across the state and the country are continuing to report receiving phone calls that are seemingly from their utility company.

dried dates

Natural Grocers Brand Organic Dates Recalled Due to Risk of Coconut Allergen

Vitamin Cottage Natural Food Markets has issued a recall for Natural Grocers brand Organic Deglet Noor Dates Pitted because of undeclared coconut.

iPhone home screen

Consumer Alert: Watch Out for Strange Text Messages Seeking Personal Information

If you get a strange looking text message from an email address or phone number that you don't recognize, it's best not to respond to it.

flooded cars

Beware of Flooded Cars Resurfacing for Sale on a Car Lot Near You

We've all seen images of cars submerged under several feet of water following a severe flood. Have you ever wondered what happens to those cars?


Allergic to Milk? Don’t Eat These Cherry Valley Marketplace Cupcakes

Cherry Valley Marketplace is recalling its 12-ounce packages of Vanilla and Chocolate Cupcakes because they contain milk not listed on the label.

Motorcycle tire

Michelin Issues Recall for Replacement Sport Motorcycle Tires

Michelin North America is recalling certain Pilot Power 3 sport motorcycle tires manufactured between April 17, 2016 and May 7, 2016.

Target shopping cart

Target Recalling Room Essentials 4-Drawer Dressers Due to Tip-Over and Entrapment Hazards

Target is recalling 178,000 Room Essentials 4-drawer dressers. The recalled dressers are unstable if they are not anchored to the wall.

Ford logo

Ford Announces Recall of Ford Focus Vehicles Due to Insufficient Rear Seat Welds

Ford has announced the recall of certain model year 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld.

spaghetti and meatballs

Northside Noodle Company Issues Recall for Ragazzo’s Italian Style Meatball Mix

Northside Noodle Company is recalling approximately 123 pounds of a frozen pork and beef meatball product due to misbranding and undeclared allergens.

DreamWorks Trolls: It's Hug Time

RECALL: Slap Bracelets Sold with Children’s ‘Trolls’ Storybooks Pose a Laceration Hazard

Studio Fun International has issued a recall affecting 86,000 slap bracelets sold with children's storybooks. The bracelets pose a laceration hazard.

Quantum ski and snowboard helmets

Smith Quantum Ski and Snowboard Helmets Recalled Due to Risk of Head Injury

A severe head injury risk is prompting Smith to recall approximately 8,000 of its Quantum ski and snowboard helmets sold in the U.S. and Canada.

RV on road

Thor Motor Coach Recalls Recreational Vehicles at Risk of Propane Leak, Fire

Thor Motor Coach is recalling approximately 860 model year 2018 Four Winds, Chateau, and Freedom Elite recreational vehicles.

L.L. Bean toddler fleece

L.L. Bean Recalls Toddler Sweater Fleece Pullovers That Pose a Choking Hazard to Children

L.L. Bean is recalling approximately 2,000 toddler sweater fleece pullovers with snaps that can easily detach, posing a choking hazard to young children.

Toyota steering wheel

Toyota Recalls Highlanders with Roof Rails That Could Suddenly Detach While in Motion

This recall affects certain model year 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars.

Ford F-150

Ford Recall Affects More Than 117,000 F-150, F-250, and F-350 Trucks

Ford Motor Company is recalling more than 117,000 model year 2015-2017 F-150, and model year 2017 F-250 and F-350 trucks equipped with a crew cab.


Wegmans Recalls Assorted Muffins 4 Pack That May Contain Undeclared Nuts

Wegmans has issued a recall for packages of assorted muffins that may contain a banana nut muffin made with walnuts not listed on the label.


Software Flaw Could Lead to Engine Stall in Recalled Audi A3 Vehicles

Volkswagen is recalling certain model year 2017-2018 Audi A3 Cabriolet and A3 Sedan vehicles. A software issue could cause the engine to stall.

Recall Alert

Serious Tip-Over Hazard Leads to Recall of 1.6 Million Chests of Drawers Sold at Walmart

A serious tip-over risk has prompted Ameriwood Home to recall 1.6 million Mainstays chests of drawers sold at Walmart stores and other retailers.

hurricane image

Hurricane Victims Should Be on the Lookout for Flood Insurance Scam Robocalls

The Federal Trade Commission (FTC) is warning consumers about a flood insurance scam targeting those that have been affected by a hurricane.

chicken sausage

Chicken Sausage Product Recalled Due to Misbranding and Undeclared Allergens

Demakes Enterprises has announced a recall that affects 32,228 pounds of fully cooked chicken sausage product due to misbranding, undeclared allergens.

Disney itty bittys

Hallmark Recalls Disney Plush Baby Stacking Toys That Pose a Choking Hazard

Hallmark is recalling 6,000 Disney itty bittys baby plush toys with rattling rings. The toys have fabric hats and bows that can detach.

tire on road

Triangle Tire Issues Recall for Car Tires That May Deflate Due to Hole in Sidewall

Triangle Tire has issued a recall for certain Triangle TR643 car tires that may have a hole where the sidewall and the tread meet, resulting in an air leak.

open refrigerator

Keeping Food Safe During a Hurricane or Tropical Storm

With Hurricane Irma eyeing the Southeast coast—now is a great time to think about food safety in the wake of a hurricane. Are you prepared?

chocolate chip cookies

Recalled ShopRite Semi-Sweet Real Chocolate Chips Contain Milk Not Listed on the Label

Wakefern Food Corp. has initiated a voluntary recall of its ShopRite brand Semi-Sweet Real Chocolate Chips. The chips were sold in 24 oz. bags.

Home Depot

Home Depot to Pay $5.7 Million Penalty for Selling and Distributing Recalled Products

Home Depot has agreed to pay a $5.7 million civil penalty for selling and distributing previously recalled consumer products, CPSC announced.

Dr. Brown's dish soap

Risk of Harmful Bacteria Exposure Prompts Recall of Dr. Brown’s Natural Bottle & Dish Soap

The Handi-Craft Company has issued a recall for roughly 23,000 bottles of Natural bottle and dish soap. The bottle can contain harmful bacteria.


Infant Rompers Sold Exclusively at Cracker Barrel Recalled Due to Choking Hazard

Fabri-Tech is recalling approximately 6,500 infant rompers that were sold exclusively at Cracker Barrel Old Country Stores.