North Carolina Office of the Commissioner of Banks

The North Carolina Office of the North Carolina Office of the Commissioner of Banks charters, licenses and regulates various financial institutions and companies operating within North Carolina, including state-chartered banks, savings banks, savings and loan associations, trust companies, mortgage lenders, mortgage servicers, mortgage brokers, mortgage loan originators, mortgage loan processors, mortgage loan underwriters, consumer finance companies, check cashiers, money transmitters, and tax refund anticipation loan facilitators.

The mission of the North Carolina Office of the North Carolina Office of the Commissioner of Banks is to promote and maintain the strength and fairness of the North Carolina financial services marketplace through the supervision and regulation of financial service providers in that marketplace.

The North Carolina Office of the North Carolina Office of the Commissioner of Banks has a complaint resolution process that facilitates communication between consumers and the various regulated entities. If you have a complaint against a company or bank that is not regulated by the North Carolina Office of the North Carolina Office of the Commissioner of Banks, they will assist you with locating the appropriate regulator.

File a Complaint
(888) 384-3811

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