HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

Consumers should immediately stop using the recalled batteries

HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
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January 24, 2017

HP has announced that it is expanding a previous recall by recalling approximately 101,000 Lithium-ion batteries used in HP notebook computers. The batteries can overheat, posing fire and burn hazards.

Approximately 41,000 batteries sold in the U.S. were previously recalled in June 2016. About 3,000 batteries sold in Canada and 4,000 sold in Mexico were also recalled at that time.

This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016.

The black batteries measure about 8 to 10.5 inches long, 2 inches wide, and about 1 inch high. The battery bar code is printed on the back of the battery. HP Notebook Battery and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

To date, HP has received eight reports of the battery packs overheating, melting, or charring, including five reports of property damage totaling about $5,000.

Consumers should immediately stop using the recalled batteries, remove them from notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into the AC power only.

Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.

The recalled batteries were sold at Best Buy, Walmart, Costco, Sam's Club, and authorized dealers nationwide and online at HP.com and other websites from March 2013 through October 2016 for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.

Consumers with any additional questions or concerns about this recall can contact HP at (888) 202-4320.