NC Attorney General Holds Antique Vending Machine Repair Company Accountable Over Deceptive Business Practices

The settlement resolves allegations that the company deceived consumers

NC Attorney General Holds Antique Vending Machine Repair Company Accountable Over Deceptive Business Practices
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November 28, 2017

North Carolina Attorney General Josh Stein has reached a settlement with Antiquities Vending Company over deceptive business practices.

Deceived Consumers

The settlement resolves allegations that the company—based in Granite Falls, NC—deceived consumers by taking advance payments from them, promising to restore vintage soda machines or similar collectibles, and failing to perform the work, sometimes stringing the consumers along for months or years.

As a result of the Attorney General's Office's action, Antiques Vending has returned $46,505.21 to North Carolina consumers.

"Consumers put faith in repair companies when they hand over their valuables for servicing," said Attorney General Stein. "If a company does not deliver on its promises – whether that's failing to perform the work or taking an unreasonable amount of time to complete it – my office will hold that company accountable."

Settlement Requirements

In addition to refunding consumers, the settlement requires that Antiques Vending:

  • Keep and make available to the Department of Justice records of all agreements to perform work on a machine;
  • Provide photos to consumers of major steps in the restoration process;
  • Notify the Attorney General if the company receives complaints about services;
  • Promptly notify consumers about shipment; and
  • Complete future repairs in a timely manner.

Report Bad Business Practices

North Carolina consumers who believe they have been mistreated by Antiquities Vending Company—or any business or organization—should file a complaint with the Attorney General's Office at NCDOJ.gov, or by calling (877) 5-NOSCAM.