NY-Based Shipping Company Banned from Doing Business in NC

NY-Based Shipping Company Banned from Doing Business in NC
Image: NCCC
October 28, 2015

An international shipping company that failed to deliver packages is now permanently banned from operating in North Carolina and owes nearly $800,000 in refunds and penalties.

As part of a court judgement, Medrano Shipping, Diamond Shipping, and Jorge Medrano are permanently banned from the shipping business in North Carolina. They can't collect payment for packages or shipping, and cannot take advance payments for any type of business in the state.

While the judgement includes consumer refunds and penalties totaling about $800,000, the operators of the company have filed for bankruptcy. Attorney General Roy Cooper's office has filed a proof of claim in the bankruptcy case to try to collect on the judgement.

Cooper filed a lawsuit last year against Medrano Express asking the court to order the defendants to return all unshipped packages or reimburse consumers for the value of their contents. The North Carolina Attorney General's Office filed the lawsuit after 118 consumers complained that Medrano Express never delivered packages, provided false shipping date estimates, and failed to return undelivered packages or provide refunds.

Medrano Express specialized in shipping items to Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua and Mexico. Based in Hempstead, N.Y., it also operated under the name Diamond Shipping. The company had locations in at least 20 states, including locations in Raleigh and Charlotte.

"Businesses that keep people's money and possessions but don't keep their word aren't welcome in North Carolina," Cooper said. "If you pay to have a package delivered, it should arrive or you should get your money back."

Any North Carolina consumer who shipped packages that didn't arrive through Medrano Express is welcome to file a complaint with the North Carolina Attorney General's Office.