Scammers Are Targeting Blue Cross and Blue Shield, NC State Health Plan Customers

Often using spoofed caller ID, the scammers identify as representatives and ask for confidential information like Social Security numbers

Scammers Are Targeting Blue Cross and Blue Shield, NC State Health Plan Customers
Image: NCCC
April 6, 2018

The North Carolina State Health Plan for Teachers and State Employees, and Blue Cross and Blue Shield of North Carolina (which administers the plan), are reporting that some of their members are receiving phone calls from scammers.

Fake representatives, Spoofed Caller ID

The callers identify themselves as representatives of Blue Cross or the Health Plan and ask for confidential information including Social Security numbers. The scammers have manipulated or "spoofed" Caller ID, so some of the calls appear to be coming from a Blue Cross telephone number.

If you receive one of these calls, HANG UP IMMEDIATELY. Then call the number on the back of your Blue Cross and Blue Shield or Health Plan ID card to report the scam.

Consider a Security Freeze

If you were deceived into surrendering your private information by one of these scammers, consider getting a free security freeze on your credit files, to prevent crooks from opening new accounts using your stolen information. In fact, security freezes are recommended for all consumers because they help to protect against fraud stemming from the data breaches that are being reported by many companies.

Be Vigilant, Report All Suspected Scams

Consumers should always keep in mind that a legitimate caller from Blue Cross or the Health Plan will never ask for your full Social Security number over the phone.

If you are contacted by a scammer, report it to the North Carolina Attorney General's Office by calling (877) 5-NO-SCAM or file a complaint online.