Tech Support Scammer Who Falsely Claimed Affiliation with the FTC Permanently Stopped

fake FTC press releases and the names of real FTC staff members were used to trick consumers

Tech Support Scammer Who Falsely Claimed Affiliation with the FTC Permanently Stopped
Image: NCCC
August 10, 2017

The Federal Trade Commission (FTC) has obtained a default judgment and permanent injunction halting the activities of a Florida man who allegedly hawked unnecessary tech support services to consumers under the deceptive guise of an affiliation with the FTC.

The FTC filed a complaint in April 2017 against Daniel L. Croft, doing business as PC Guru Tech Support and Elite Tech Support, alleging violations of the FTC Act and CAN-SPAM Act.

Tricked unsuspecting consumers

According to the FTC's complaint, Croft contacted unsuspecting consumers by email and used fake FTC press releases and the names of real FTC staff to trick those consumers into contacting him so he could try to sell them unnecessary tech support services.

The FTC's complaint also alleges that Croft used scare tactics to frighten consumers into contacting him, including claiming that the consumers' computers were sending out information to hackers or infected with malware.

A federal judge issued a preliminary injunction against Croft in April, which temporarily halted his deceptive tactics.

The final order

Under the court's final order, Croft is prohibited from making material misrepresentations, including any misrepresentations about an affiliation with the FTC, other government agencies, or any other person. Croft also is prohibited from sending commercial emails unless they include the sender's physical address and makes clear that it is an advertisement.

Croft has also been ordered to pay more than $52,000.